Shipping

 1.Shipping Locations:

·         We currently only can ship to United States, United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, South Africa, Cyprus, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, Czech Republic, Romania, Finland, Denmark, Norway, Mexico, Israel, Brazil, Singapore, Thailand, New Zealand, Switzerland, Estonia, Latvia, Lithuania, Croatia, Slovenia, Pakistan, Nigeria, Ghana, Uganda, Kenya, Mayotte, Tanzania, Rwanda, Angola, Egypt, Morocco, Senegal, Mauritius, Réunion, Madagascar, Seychelles, Zambia, United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, Jordan, Lebanon, Vietnam, Philippines, Peru, South Korea, Canada, Azerbaijan, Malaysia, Australia

 

We currently can’t ship to some locations including AA (ArmedForces-Americas), AE, AP(ArmedForcesPacific)

We are not able to ship to a PO Box, please provide a physical delivery address.

2. Shipping Times:

After the order has been paid, the workers needs 5-7 business days to complete the manual production. Please note that this does not include holidays and weekends.You will receive a notification once your order has been shipped.

The US orders,package will be delivered in 7-14 business days with the standard shipping method, 5-7 Business days with the Expedited shipping method.

The International Orders, package will be delivered in 10 - 14 business days with standard shipping method.

We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and force majeure such as hurrican, snowstorm, rainstorm, so on. Delivery time don’t include the handling time.

Please note that once an order has been shipped,it cannot be canceled or redirected, If your delivery is delayed but still in transit, please accept the package first,then contact us to return it. Do not refuse delivery, as the shipping company may dispose of the parcel.

3.Shipping Rates

The standard shipping method :

Transit time: 7-14 business days    Shipping fee : Free !

The US Expedited shipping method :

Transit time: 5-7 business days     Shipping fee : $35.99, Free shipping on order $299+

 

4. Customs, Duties and Taxes

Queenaliashoes is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Cancellation policy:

If you have placed an order recently and have changed your mind, you can cancel your order within 12 hours. Please contact us within 12 hours.